POLICY

This privacy policy for Elley Ajoku & Shop Elley Ajoku (“Company”, “I”, “we”, “us”, or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our service(s), such as when you:

  • Visit our website at https://www.elleyajoku.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

If you choose to use our Service(s), then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name and email address. The information that we collect will be used to contact or identify you, as well as provide services requested from us.

Log Data

We want to inform you that whenever you visit our Site, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collect information and to improve our Service. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

We use cookies for the following purposes: 

  1. Identification: We use cookies to identify you when you visit our website, and as you navigate the pages of this site. 
  2. Email Marketing: We use cookies to send relevant emails to users who have subscribed to our email list.
  3. Ads: We use cookies to display ads that are relevant to the user experience.
  4. Analysis: We use cookies to track and analyze the use and performance of our site. 
  5. Cybersecurity: We use cookies for security measures to ensure our site and users are protected from malicious attacks.

Google Analytics:

Elley Ajoku uses Google Analytics to analyze the use of the site. Google Analytics gathers information about websites through cookies that give information such as users’ IP address, age, gender, etc to capture the reporting for the website usage. You can learn more by visiting this page.

Calendly:

Elley Ajoku uses a third party widget called Calendly to setup coaching appointments. Using this third party software to book appointments means you agree to Calendly’s cookie policy

Mailchimp: 

Elley Ajoku uses Mailchimp for email marketing purposes. We are in compliance with the GDPR along with the email marking service we use to collect your data. By signing up for our newsletter using your name and email address, you agree with Mailchimp’s privacy and cookie policy.  

Akismet:

Elley Ajoku uses Akismet to monitor and block spam activity, ensuring a friendly user experience. You can learn more by visiting Akismet Privacy policy

Opt Out:

We do not spam and send misleading information. We comply with the CAN-SPAM Act of 2003 by making sure all information is accurate to the best of our knowledge. Should you wish to no longer receive communication from us, you have the right to unsubscribe from our email communications. As for third-party websites, please contact them directly to unsubscribe or opt-out of their communications

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Affiliate Disclosure 

Affiliates Disclosure. Some of the links on this website are “affiliate links.” That means if you click on a link and purchase the item, Elley Ajoku receives an affiliate commission. Please note Elley Ajoku only recommends products or services that will add value to you. Elley Ajoku discloses this in accordance with the Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising. If an affiliate link is listed, Elley Ajoku will disclose it to you on each blog post, page, or email newsletter, if applicable.

Elley Ajoku is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

Children’s Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take the necessary actions.

Embedded Content

Posts and pages on this site may include embedded content such as images, videos, etc. Viewing embedded content acts in the same way as if the user has visited the other website. 

These websites may collect data about you and use other third-party software to monitor your user experience. 

Comments Disclaimer 

Elley Ajoku welcomes comments on blog posts. All comments submitted to Elley Ajoku are the opinions of the author and do not necessarily reflect or represent the views, policies or positions of Elley Ajoku. Elley Ajoku reserves the right to use its own discretion when determining whether or not to remove offensive comments or images.

Public Information:

If you create a profile on our website or leave a comment, certain information may be publicly visible.

California Residents

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

CCPA Privacy Notice

The California code of regulations defines a resident as:

  • Every individual who is in the State of California for other than a temporary or transitory purpose and 
  • Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.’ 

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

For security purposes, We reserve the right to ask for verification of Your identity and proof of your California residency at the time of your request. If you are using an authorized agent to exercise your rights to opt out we may deny a request if the authorized agent does not submit proof that they have been validly authorized to act on your behalf.

How do we use and share your information?

We do not sell your information. More information about our data collection and sharing practices can be found in this privacy notice. You may contact us by email at contact@elleyajoku.com

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us HERE.

By visiting and using elleyajoku.com or shop.elleyajoku.com, you accept and agree to be bound by these Terms and Conditions, including our Privacy and Refund Policies. 

These Terms and Conditions are legally binding. Your continued use of this website after posting any changes to our Terms constitutes your acceptance of these changes. You must not use our website if you do not wish to be bound by these Terms and Conditions.

Privacy Policy

We respect your privacy. Your acceptance of our Privacy Policy is incorporated into these Terms and Conditions. Review our Privacy Policy section for more information.

Copyright Policy

Most photographs posted on this website are taken by Eleanor unless otherwise stated. You are NOT permitted to use our recipe photographs to promote your own recipes, unless if done in collaboration with us. Using personal photos without permission or collaboration is considered copyright infringement and WILL lead to proper discipline up to lawsuits. Therefore, we suggest you reach out to us at: contact@elleyajoku.com.

Testimonial Disclaimer

In accordance with Federal Trade Commission’s 16 CFR, Part 255: “Guides Concerning the Use of Endorsements and Testimonials in Advertising concerning the use of endorsements and testimonials in advertising, please be aware of the following:

Testimonials appearing on this website are received in various forms via a variety of submission methods.

The testimonials, statements, and opinions presented on elleyajoku.com are applicable to the individuals who wrote it. Results vary and may not be representative of the experience of others. The testimonials are voluntarily provided and are not paid, nor were they provided with free products or services, or any benefits in exchange for their statements. 

The testimonials are representative of customer experiences but the exact results will be unique and individual to each customer.

The testimonials displayed are given verbatim except for grammatical or typing error corrections. Some testimonials may have been edited for clarity or shortened in cases where the original testimonial included extraneous information that is of no relevance to the general public.

Communications

Any communications made through our contact page, blog comments, newsletter sign-up, or other related pages or directly to our email addresses are not held privileged or confidential and are subject to viewing and distribution by third parties. We own any and all communications displayed on our website, servers, comments, emails, or other media as allowed by U.S. law. We will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how We store and use Your communications or any data provided by you in those communications, please refer to our Privacy Policy tab on this page.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of Our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to, communications that are potentially libelous or maliciously false, obscene, abusive, or otherwise harmful or inappropriate.

Technology Disclaimer

We make reasonable efforts to provide You with reliable technology, software, and platforms from which to access our products. However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure. While We will make reasonable efforts to support you, some technological issues are far outside our control and will require You to access support from third-party providers.

Digital Product Usage and Limited License

Any and all materials, paid or free, that You access on this or any related domains are the sole ownership or licensed use of Elley Ajoku.

You are not allowed to reproduce any part of Our product(s) or related communications.

You are receiving a limited, non-transferable, non-exclusive, revocable license for non-commercial use only, in order to access any content or materials in the products You have paid for or opted to receive. 

If you violate this license by giving or selling a copy of Our template(s)/product(s) to anyone, We reserve the right to send You a bill for the licenses you have sent to others and revoke your access to Our template(s)/product(s) permanently.

Licenses for these items are available for purchase, starting at a monetary amount. If you choose to take these actions, you will be notified and billed accordingly.

You may:

  • Access Your purchases for Your personal use or use in Your business for non-commercial purposes.
  • Download and/or print any purchases for Your personal use or in Your business for non-commercial purposes.

You may NOT:

  • Re-sell or trade Your access to Your purchases.
  • Share Your purchase with anyone else who has not yet purchased it or opted in to receive it.
  • Reprint or republish any of your purchases, in part or in whole.
  • Distribute any of the materials contained in Your purchases or related materials and/or communications as Your own, otherwise known as stealing.
  • Reproduce and tweak any part or whole of Your purchases for distribution as Your own work.
  • Claim ownership or use any of Our intellectual property without Our prior consent, which includes (but is not limited to): copyrights such as course materials, worksheets, workbooks, lessons, videos, and more; trademarks such as names, logos, taglines, or other unique source identifiers; or trade dress including the look and feel of any of Our offerings (and its related communications and materials).
  • Use Our offering or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s).

Representation and Warranties Disclaimer

The information on elleyajoku.com is “as is” and makes no representations or warranties, express or implied, with respect to the content provided on this website or on any third-party website which may be accessed by a link from this Web site, including any representations or warranties as to accuracy, timeliness, or completeness. Elley Ajoku will not be liable for any losses, injuries, or damages from the display or use of this information.

Omissions, Errors, or Mistakes Disclaimer

All information on this website is accurate and true to the best of Elley Ajoku’s knowledge, but that there may be omissions, errors or mistakes. Elley Ajoku is not liable for any damages due to any errors or omissions on the website, delay or denial of any products, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures or misuse of information or products.

No Professional- Client Relationship. Your use of the content on this site or content from our email list is at your own risk. The use of this website does not create a professional-client relationship. 

Elley Ajoku does not guarantee any results from using this content and is for educational purposes only. It is your responsibility to do your own research, consult, and obtain a professional for your medical, legal, financial, health or other help that you may need for your situation.

Earnings Disclaimer

Elley Ajoku does not report earnings and income statements from time to time. However, in the event that Elley Ajoku chooses to report income statements, these statements are an estimate of what you could possibly earn. There are no guarantees that you will get the same results. There is no guarantee that past earnings can be duplicated in the future. 

Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions. The use of the information, products, and services is based on your own actions and you agree that Elley Ajoku, advertisers, or sponsors are not liable for the success or failure of your business. 

Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts. They use words such as “anticipate”, “estimate”, “expect”, “project”, “intend”, “believe”, “ought to”, “plan”,  “seek”, “should”, “will”, “would” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance.

Any and all forward looking statements here or on any of our sales material are intended to express our opinion of earnings potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our ideas and techniques in our material.

Sponsored & Affiliate posts disclosure

Elley Ajoku is compensated or given products for free to provide opinion on products, services, websites and various other topics. Even though Elley Ajoku receives compensation for our posts and/or advertisements, Elley Ajoku always gives our honest opinions, findings, beliefs, or experiences on those topics, events, or products. Even if a post is sponsored, the views and opinions expressed on the sponsored post are purely Elley Ajoku’s.

Elley Ajoku is not liable for any mental, physical, or financial damages associated with using an affiliated product. 

Limitation of Liability

You agree that under no circumstances Elley Ajoku and/or our officers, employees,  or anyone else working with us shall be liable for any direct, indirect, consequential, equitable, special, punitive, exemplary, or any other damages resulting from your use of this website including but not limited to all the content, information, products, services, and graphics presented here.

You expressly agree that your use of the website is at your sole risk and that you are solely responsible for the accuracy of any information you provide, the outcome of your actions, personal and business results, and for all other use in connection with elleyajoku.com

You also expressly agree that Elley Ajoku and/or our officers, employees, or anyone else working with us shall not be liable to you for any damages resulting from 

1) Any loss of income, data, revenue, or any goodwill related to the website; 

2) Any theft or unauthorized access by a third party of your information from the website regardless of our negligence; and 

3) Any use or misuse of the information, products and/or services offered here.

This limitation of liability shall apply whether such liability arises from negligence, breach of contract, tort or any other legal theory of liability. You agree that we provide no express or implied guarantees to you for the content presented here, and you accept that no particular results are being promised to you here.

Indemnification

You agree to indemnify and hold Elley Ajoku and/or its officers, employees, or anyone else working with us harmless from all losses, claims, damages, demands, actions, including legal fees and expenses arising out of or related to our services. Elley Ajoku will notify you promptly of any such claims or liability and reserves the right to defend such claim, liability or damage at your expense. You shall fully cooperate and provide assistance to us if requested, without any cost, to defend any such claims.

Entire Agreement

These Terms and Conditions along with our Privacy Policy and Disclaimer constitute the entire agreement between you and Elley Ajoku. 

A printed version of this entire agreement, including the Privacy Policy and other policies shall be admissible in judicial or administrative proceedings with respect to this website to the same extent and given the same effect as other business contracts and documents kept and maintained in printed form.

Severability

If any provision in these Terms and Conditions is deemed by a court, or other public or private tribunal of competent jurisdiction to be invalid or unenforceable, such provision is deemed to have been omitted from this Agreement. The remainder of this Agreement remains in full force and effect, and is modified to any extent necessary to give such force and effect to the remaining provisions, but only to such extent.

Refund policy (Shop Elley Ajoku)

No refunds (services)

Services rendered including consulting, coaching, and copywriting, are not refundable. All projects require a non-refundable retainer to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact, and any other service provided during the time Parties worked together.

No Refund (digital products)

Due to the digital nature of this product, and the immediacy of access, there are no refunds. 

Refund on digital product (if not opened)

Due to the nature of digital products, refunds will not be issued once an order has been placed and product has been downloaded. If you are unable to download the digital product please contact our team at contact@elleyajoku.com within 5 business days for assistance.

Downloads are closely monitored to ensure you are able to successfully access purchased digital products.

We recommend contacting us if you have any questions about your purchase.

Refund on coaching and/or consulting

There are absolutely no refunds on coaching and consulting once the services are rendered. We cannot guarantee results in a coaching or consulting relationship, because results depend on your openness to being coached and your willingness to do the work.

If you are not completely satisfied with your investment and are on a payment plan, you may request we stop collecting on future payments.

If you made a payment in full, and are unsatisfied, you may request a refund for any coaching or consulting sessions NOT rendered.

Refunds on physical products

Due to the nature of our manufacturing processes, all items purchased are final sale. Thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product-specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company. We do not offer refunds for buyer’s remorse. If the product you received is deemed defective, your order is eligible for a return or exchange. You must contact us within 30 days with evidence after the misprinted/damaged/defective item has been received. We thank you for understanding our policy.

Rescheduling:

Force Majure. 

  1. No party will be liable for nonperformance of any of its obligations under the agreement if its nonperformance was due to a Force Majeure Event as defined in paragraph (B) of this Article, on condition that such party complies with the conditions in paragraph (C) of this Article.
  2. A Force Majeure Event shall mean any act of God; war; riot; civil strife; act of terrorism, domestic or foreign; embargo; governmental rule, regulation or decree; flood, fire, hurricane, tornado, or other casualty; earthquake; strike, lockout, or other labor disturbance; the unavailability of labor or materials to the extent beyond the control of the party affected; pandemic; quarantine; or any other events or circumstances not within the reasonable control of the party affected, whether similar or dissimilar to any of the foregoing.
  3. Upon occurrence of a Force Majeure Event, the non-performing party shall promptly notify the other party that a Force Majeure Event has occurred, its anticipated effect on performance, including its expected duration. The non-performing party shall furnish the other party with periodic reports regarding the progress of the Force Majeure Event. The non-performing party shall use reasonable diligence to minimize damages and to resume performance.

Cancellation and Rescheduling Policy. 

Please be advised that you can cancel your coaching session up to 48 hours before the scheduled service via [email, text, phone call] will be processed without a penalty.

Cancellations made 48 hours or less before the scheduled service will be subject to a charge of half of the service rate. This includes appointments where service provider is unable to access the property, is turned away, or the client is unavailable.

As a courtesy, your appointments are confirmed electronically the day before your scheduled appointment by email and/or text messaging from our online appointment scheduling software because we know how easy it is to forget an appointment you booked months ago.  From this confirmation email, you have the option of the following without a charge:

  • Confirm your appointment from the link provided in the email;
  • Reschedule/change/modify your appointment from your online account;
  • Cancel your appointment from your online account;
  • Respond back by email with any changes or issues;
  • Email our office address which is provided in the email for customer service;

If you are late for your scheduled session, it will shorten your time and service provider is not obligated to make up the time.

If you are a “no-show”, service provider will not refund your money and you will be charged 100% of the service amount.

Chargebacks

You agree to make every attempt to file for a refund before attempting a chargeback with your financial institution. In case of a chargeback attempt, you expressly agree to forfeit any and all of our services or other materials afforded to you in exchange for your original purchase of our Offering. We reserve the right to present proof of your access and these Terms and Conditions of Use to the financial institution investigating the dispute.

Physical Products:

When will I get my order?

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

● USA: 3–4 business days

● Europe: 6–8 business days

● Australia: 2–14 business days

● Japan: 4–8 business days 

● International: 10–20 business days

[Covid-19] When will I get my order?

Our fulfillment times for all physical products may be longer than usual and may continue to increase until things get back to normal. We’re seeing delays in our supply chain, including distributors and shipping carriers as the entire industry is grappling with challenges.

Where will my order ship from? 

We work with an on-demand order fulfillment company with facilities worldwide! Depending on your location, we will ship your item from the nearest fulfillment center.

Will I be charged customs for my order? 

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases. 

My order should be here by now, but I still don’t have it. What should I do? 

Before getting in touch with us, please help us out by doing the following: 

● Check your shipping confirmation email for any mistakes in the delivery address 

● Ask your local post office if they have your package 

● Stop by your neighbors in case the courier left the package with them 

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us at contact@elleyajoku.com with your order number. 

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

How are your products made? 

We work with a print-on-demand company. They have locations worldwide, so depending on where you are, your orders are printed and shipped from the facility that can do it most efficiently! 

How do I track my order? 

You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at contact@elleyajoku.com 

I received a wrong/damaged product. What should I do? 

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us at contact@elleyajoku.com within a week’s time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Can I exchange an item for a different size/color? 

At this time, we don’t offer exchanges. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know at contact@elleyajoku.com within a week of receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one.

 

Digital Products:

When will I receive my order? 

Your order will be available to you instantly after making a purchase. No items will be shipped to your physical address.

Will I receive technical support for digital purchases?

Technical support is not included in digital purchases. However, we encourage you to follow any instructions that came with your purchase on installing digital downloads.

Last updated on January 14th 2023